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David Bennett is an accomplished professional with extensive experience in customer relationship management and team leadership. Currently serving as the Customer Relationship Centre Manager at Nestlé Nespresso SA since April 2017, David has previously held significant roles at Direct Line Group from January 2009 to November 2016, including Client Relationship Manager offshore and Team Lead. Notably, David managed a substantial team of over 200 FTE, facilitating training and infrastructure development for 160 FTE within a short period. David's accolades include receiving the National Sales Call Centre Management Award in April 2015. Additionally, David holds a Bachelor's degree in Business/Managerial Economics from Leeds Beckett University, earned between 2005 and 2008.