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Dan K. is an experienced professional in customer experience and engagement, currently serving as Senior Manager of Customer Experience Strategy at Nestlé Nespresso SA since July 2022. Prior to this role, Dan held various positions at SiriusXM from December 2015 to July 2022, including Senior Manager and Manager of CRM and Customer Engagement. Dan began a career in loyalty marketing at The Leading Hotels of the World, progressing from Coordinator to Associate Manager between October 2011 and December 2015. Earlier experience includes a role as Coordinator of Brand Marketing at Dance Empire from December 2008 to October 2011. Dan K. earned a B.A. in Business Management & Administration from William Paterson University of New Jersey, completing the degree in 2008.