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Viviane Paiva has extensive experience in customer success and account management across various industries. Currently a Customer Success Manager at Neogrid since July 2024, Viviane previously served as an Account Manager in Customer Success at Fretebras, managing a portfolio of major accounts from April 2022 to April 2024, and providing personalized service. Earlier roles include Sales Executive at Omie, Key Account Manager at Menu, and Sales Consultant at IOB: SAGE, where Viviane focused on consultative sales and client engagement. Additional experience includes a sales role at Thomson Reuters Brasil and a long tenure at Lunamed Distribuidora De Produtos Medicos. Viviane holds a higher education degree in Marketing from Universidade Paulista, completed in December 2022.