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Ruchi Sharma is a seasoned quality assurance professional currently serving as the Lead Quality Assurance Engineer at NEOGOV since August 2017, where responsibilities include overseeing the implementation of change requests for human resources software in the public sector. Prior experience includes roles as a Technical Analyst at Tata Consultancy Services, contributing to healthcare solutions and web-based financial applications, as well as a Business Analyst Quality Assurance at ISG NovaSoft, focusing on ERP solutions. Earlier positions as a Software Engineer at Blue Star Infotech involved developing systems for pharmaceutical and fast-food industries. Ruchi Sharma holds a Master of Computer Applications from Bangalore University and a Bachelor of Commerce from Delhi University.