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The Software Development Team at NeoAssist.com S/A is responsible for designing, developing, and maintaining the robust customer service platforms that enable businesses to engage with their customers across various channels such as social media, phone, email, chat, and self-service options. This team ensures the creation of seamless, efficient, and user-friendly solutions that enhance the customer experience and foster client loyalty. Comprising roles such as Senior Software Developers, Software Developers, Tech Leaders, and Front End Web Developers, the team collaborates to innovate and optimize customer service technology.