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Monica Baltz currently serves as a Salesforce Team Lead at Nelnet and a Salesforce Consultant at Baythorne Consulting, where responsibilities include business process analysis and Salesforce optimization. Previously, Monica held various leadership roles at Aria Care Partners, including Director of Sales & Marketing Operations, focusing on process improvement and data management, and managing a team of sales and marketing professionals. Additional experience includes roles in event management and promotions with organizations such as the Kansas City Film Festival International and Entercom. Monica holds a Bachelor's Degree in Organizational Communication from Park University and is currently pursuing further education at CodeBoxx.