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Heather Llanos is a seasoned Quality Assurance Engineer and AS9100 auditor with extensive experience in program management and lean manufacturing at Neill Aircraft Company since July 2005. Additionally, Heather serves as a Designated Quality Supplier Representative (DQSR) and has held roles as a Quality Assurance Technician and Internal Auditor focusing on AS9100 Rev. D. Previous experience includes a Quality Assurance Engineer position at Chili's, sales representative at Sears, and customer service at Blockbuster. Heather earned an Associate's degree in Business Administration and Management from Long Beach City College, a Bachelor's degree in Business Administration with a focus on Management and Operations from the University of Phoenix, and certification in managing emotions under stress from Fred Pryor.