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Michelle Ferrara is an experienced practice manager currently serving at Neighborhood Health Center of WNY, Inc. since August 2021. Prior to this role, Michelle held a similar position at Horizon Health Services from July 2018 to July 2021. Michelle holds a Master of Public Health (MPH) degree from Southern New Hampshire University, awarded between 2019 and 2021, and a Bachelor of Arts (BA) in Psychology from the University at Buffalo, completed from 2013 to 2016.