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Eric Genge is a highly skilled IT professional with extensive experience in technical training, remote support, and information technology analysis. Currently serving as a Technical Trainer at Nedbank since September 2021, Eric specializes in developing training materials and technical documentation. Eric's current roles also include Remote Technical Support Specialist Level 5 at Absa Group and Senior Information Technology Analyst at both Seriti Resources and HCL Technologies. Previous positions include Service Desk Agent at Sasfin, Social Media Specialist at Telkom, and System Support Engineer for Corporate Governance and Traditional Affairs. Eric holds a National Diploma in Web Designing and Technical Support from Boston Business College and a certification as a Service Desk Analyst from APMG International.