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Aphiwe Kilishe has significant experience in customer service and human resources, currently working as a Call Agent within Retail Business Banking at Nedbank's Contact Centre since June 2019. Prior to this role, Aphiwe served as a Human Resources Intern at 1st Call Group, where responsibilities included job advertising, application processing, and administrative support. Aphiwe also gained office administration experience as an Admin Assistant during a Work Integrated Learning program at Seelan Pillay and Associates. Education includes a National Diploma in Human Resources Management from Damelin, a Certificate in Customer Service Support from D & J Call Centre Training, and Matric from St. James College.