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Abhinendra Babu Tummala is a Senior Solutions Architect at Nectar Services Corp. since January 2018, specializing in designing voice and video quality monitoring solutions for Unified Communications and Contact Centre environments. Prior to this role, Abhinendra served as Principal of Operations & Support at Event Zero, where responsibilities included deploying and troubleshooting UC solutions and managing database administration. Experience at AT&T Global Business Services included application engineering focused on Microsoft Unified Communications and database management, alongside prior work at Tata Consultancy Services as a Systems Engineer, concentrating on application administration and business intelligence reporting. Abhinendra holds a Master of Science in Information Technology from Jawaharlal Nehru Technological University and a Bachelor of Engineering in Electronics and Communication Engineering from Anna University Chennai.