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Paul Dillon is a seasoned professional with extensive experience in customer success, contract management, and reporting. Currently serving as a Customer Success Manager at NEC New Zealand Limited since September 2020, Paul is responsible for collaborating with customers, supporting commercial teams with contract lifecycle management, and enhancing reporting capabilities for stakeholders. Prior to this, Paul held various managerial roles at Chorus NZ Limited from 2009 to 2020, focusing on cost management and contract administration. Earlier experience includes positions at Telecom New Zealand and MCI Corporation, where Paul developed expertise in compliance and billing operations.