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Mark K. has extensive experience in customer success and IT support, currently serving as the Head of Customer Success at Nebula IT since June 2016, with previous roles as Technical Account Manager, Support Manager, and Infrastructure Support Manager within the same company. Prior to Nebula IT, Mark K. contributed to the Server Migration team at Walgreens Boots Alliance for a brief period in 2016 and worked as an IT Support Specialist at Commercial Ltd. from March 2015 to February 2016. Mark K.'s career began at Maindec Computer Solutions, where a tenure from November 2003 to December 2014 as a System Engineer provided a strong technical foundation. Mark K. completed education at Chipping Sodbury 6th form from 2001 to 2003.