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Joan Jongko-Mauricio has a wealth of experience in the field of Human Resources, with roles ranging from Operations Support Analyst to Vice President at companies like NCRI Inc. and Citi. Joan has also worked in customer service roles at Bank of the Philippine Islands and eTelecare Global Solutions. Joan is currently pursuing a degree in Hospitality and Tourism Management at Niagara College, building upon their previous education in Human Resource Management and BA in Organizational Communication from the University of the Philippines.