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Kirsten Sheahan is an experienced operations and customer success professional currently serving as a Customer Operations Manager at Ncontracts since January 2024. Prior to this role, Kirsten held various positions at Brandlive, including Operations Manager for Client Services, Senior Customer Success Project Manager, and Customer Success Manager & Event Producer. Previous experience also includes managing Onsite Solutions projects at Cvent, leading catering and event sales at Jake's Catering at Sentinel, and coordinating diverse events at Marla Ellis Event Planning Services. Additionally, Kirsten has supervised operations at Art ala Carte PDX and provided customer service and operations support at Recology. Kirsten began a career in event-related roles with experience as an office assistant at Gettysburg Chiropractic and a photographer for The Gettysburg Festival. Kirsten holds a Bachelor of Arts in Interdisciplinary Arts from Shippensburg University of Pennsylvania.