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Michael Ryan is a seasoned IT professional with extensive experience in cloud engineering and DevOps roles, currently serving as a Senior Cloud Engineer at nCino, Inc. since July 2018. Michael has a proven track record in troubleshooting complex cloud issues, streamlining software deployment processes, and developing fully automated CI/CD pipelines. Prior experience includes positions as a Senior DevOps Engineer, Application Support Specialist, and roles at SSP Limited, Computershare Australia, and Specsavers, where expertise in SaaS applications, system management, and client support was demonstrated. Michael's career spans over a decade, marked by significant contributions to application upgrades, incident management, and collaboration with cross-functional teams across various global regions.