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Tarun Jain is a seasoned professional with extensive experience in IT operations and management, currently serving as Senior Manager of IT Experience & Operations at nbn® Australia. Previous roles include Strategic Partner Lead at AusNet Services and Business Process Analyst at Vyapaari Pty Ltd. Tarun has also held key positions at nbn™ Australia as Information Technology Operations Lead and at IBM in various capacities, such as Service Delivery Manager, Service Level Manager, and Problem Manager. Tarun holds a degree in Information System with a focus on Process Modelling from Swinburne University of Technology, earned between 2006 and 2008.