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Mahesh Iyer is a seasoned professional with extensive experience in service delivery management, currently serving as the Senior Service Delivery Manager at Nayara Energy since June 2016, overseeing service delivery for the retail business. Prior roles include Service Delivery Manager at Zicom Electronic Security Systems Limited and various positions at eMudhra, Reliance Communications, Sterling Infosystems, WNS Global Services, and Firstsource Solutions Limited. Mahesh holds a PGDBA in Business Administration from Welingkar Institute of Management, a Bachelor's of Science from Birla College of Arts Science & Commerce, another PGDBA in Human Resources Management from Welingkar Institute of Management, and a PGDCRM from Symbiosis Centre for Distance Learning.