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Muhammad Ismail has a diverse work experience starting from 2014. MUHAMMAD worked at Samba Bank Ltd. as a Consumer Operation Assets / CAO Officer in the Account Management Department for four years. MUHAMMAD 'sresponsibilities included post scrutiny of account opening forms, document matching, signature capturing, and managing physical account opening forms. MUHAMMAD also handled loan activities such as PIL account opening, FBR duty stamping, charge off, EMI run, and NOC issuing.

Muhammad then joined United Bank Limited as a Senior Operations CAO Officer in 2018. MUHAMMAD worked in this role for about a year and a half before moving on to Habib Bank Limited. At Habib Bank, they served as an Assistant Manager in the Mail Management Card Operations department for over two years.

Most recently, Muhammad Ismail joined NayaPay in 2022 as a Customer Support & Dispute Resolution Assistant Manager.

Muhammad Ismail attended Karachi University from 2009 to 2012, where they obtained a Bachelor's degree in Political Science and Government.