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Matthew Van Doren began their work experience in 2007 at Apple, where they served as a Genius. In this role, they provided customer service and technical support, managed inventory, and acted as a mentor and trainer. Matthew also worked as a Quality Assurance (QA) Intern, supporting the development and testing of diagnostic tools, software, and firmware.

In 2016, Matthew joined Navusoft LLC as a Technical Account Manager, where they stayed until 2019. During this time, they transitioned to the role of Manager Customer Support and Implementations. In 2020, they became the Director of Customer Success. The specific end dates for these roles are not provided in the given information.

Matthew Van Doren attended Lone Star College from 2007 to 2010, where they obtained an Associate's degree in Academic Studies. In addition to their degree, they have also obtained several certifications from Apple Inc. in December 2008. These include being certified as an Apple Certified Mac Technician, Apple Mobile Device Certified Technician, and OS X Certified Mac Technician.