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Lichelle Santos has extensive work experience in the technology industry. Lichelle started their career in 2006 at Navitaire LLC - An Accenture Company, where they worked as an Operations Manager until 2012. Lichelle then transitioned into the role of Project Manager, where they excelled until joining Navitaire, an Amadeus company, in 2014 as a Program & Project Manager. Throughout their career, Lichelle has displayed strong leadership skills and a proven track record in managing projects and operations.

Lichelle Santos completed their Bachelor's degree in Tourism and Travel Services Management from the University of the Philippines, graduating in 1998. In addition to their formal education, they have obtained certifications in "How to Make Strategic Thinking a Habit" and "Improving Your Thinking" from LinkedIn in March 2021.