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Iain McMillan is an accomplished Risk Culture & Performance Oversight Manager at NatWest Group since April 2019, responsible for developing and implementing frameworks to enhance risk culture within the bank. Prior to this role, Iain spent over a decade at RBS, holding key positions such as Design Lead in the Control Transformation Programme, Senior Control Quality Manager, and Regional Regulatory Manager, focusing on risk assessment, operational compliance, and team leadership. Iain's career began at Clydesdale Bank, where diverse roles from Customer Service Officer to District Manager were undertaken over 16 years, ultimately leading to a strong foundation in banking and risk management. Iain's educational credentials include an Associate degree from the Chartered Institute of Bankers.