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Justin Sapp is a seasoned professional with extensive experience in quality assurance and business analysis. Currently serving as a Franchise Owner at NaturaLawn of America since January 2021, Justin previously held positions such as QA/BA at BancorpSouth and Senior QA/BA at Kirkland's. With a solid background in quality assurance, including roles as QA Lead at Franklin American Mortgage Company and QA at RANDA Solutions, Justin has developed and executed software test plans, conducted manual and automated test case execution, tracked defects, and reported testing metrics. Earlier career experience includes positions as an Assurance Analyst at TEK Systems and Teller Quality Assurance Analyst at Jack Henry and Associates, where Justin focused on identifying business requirements and defining testing scenarios.