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Marcus Marques has extensive experience in IT management, having held multiple key positions at Natura since March 2007, including IT Manager, IT Operations Manager, and IT Governance Manager. Responsibilities have included managing processes and KPIs, overseeing strategic IT projects, and coordinating international infrastructure implementations across several countries. Prior to Natura, Marcus worked at Unilever North America as a Production Turnover Specialist and Change Manager Coordinator, where roles encompassed operational support, project control, and change management processes. Earlier career experiences include electronic technician roles at CEL-LEP Idiomas and automation technician positions at Engineering Sciences and Fieldbus Engenharia de Automação. Academic credentials include an MBA in Business Analytics and Big Data from FGV, expertise in managing IT projects from USP, and a technologist degree in data processing from Universidade Presbiteriana Mackenzie.