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Heather Hertzog, MS, BSN, RN, NI-BC, is a skilled Business Intelligence Analyst specializing in Epic Analytics at Nationwide Children's Hospital, where expertise in clinical analytics and Epic's Cogito tools is utilized to enhance workflows and organizational decision-making. Previous roles include Clinical Informatics Application Coordinator, Nursing Informatics Educator, and Clinical Applications Coordinator, demonstrating a strong foundation in both clinical and informatics education. Heather's background also includes significant contributions to public health as a consultant and nursing supervisor, with experience in project management and quality improvement initiatives. Heather's educational qualifications include a Master of Science in Applied Health Sciences Informatics from The Johns Hopkins University School of Medicine and a Bachelor of Science in Nursing from Villanova University.