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Andre Silva is an experienced professional currently serving as a Business Intelligence Specialist at Nationwide Building Society since May 2019, where responsibilities include supporting team members with data visualization and designing solutions for business stakeholders. Previously, Andre held roles as a Senior Collections Specialist and Senior Collections Specialist (SME), excelling in providing guidance to telephony agents and negotiating payment plans to achieve collection targets. Prior experience includes management roles in cleaning operations at TC Facilities Management and Mitie Cleaning & Hygiene Services, as well as positions in legal document preparation and production work. Andre holds a secondary education certificate from Escola Secundária D. Sancho I, attained between 2007 and 2009.