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Joanne Hall-Light is an accomplished professional with extensive experience in operations management and education within the environmental and public service sectors. Currently serving as the Property Operations Manager for the National Trust since April 2019, Joanne focuses on operational delivery, compliance, and enhancing visitor experiences across Peak District properties. Previous roles include Visitor Operations Manager at RSPB and Cemetery Development Officer for Ashfield District Council, alongside positions that emphasize education and sustainability, such as Bike It Officer for Sustrans and Education Assistant at South West Environmental Parks Ltd. Joanne holds an ILM Level 5 in Leadership and Management, a PGCE in Primary Education, and a degree from the University of Plymouth. This diverse background demonstrates a consistent commitment to promoting environmental sustainability, visitor engagement, and educational development.