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Erika Chiang has a diverse professional background with experience in operations and administrative support. At the National Science Foundation, Erika has served as Directorate Operations Officer, Acting Directorate Operations Officer, and Directorate Administrative Coordinator, showcasing expertise in managing operations within a federal agency. Prior experience includes working as a Legal Assistant at Chung & Press, P.C., and as an Information and Circulation Desk Associate at the University of Virginia, highlighting a strong foundation in legal and customer service environments.