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Madhur Sharma has a diverse work experience in the telecommunications industry. Madhur is currently working as the Director of Marketing (CVM) at Ooredoo Kuwait since 2022. Before that, they were with Mahindra Comviva from 2016 to 2022, where they held multiple roles including Global Head of CVM Consulting & Business Development and Global Head of Business Development, CVM. In these roles, they were responsible for driving revenue, profitability, and customer value management strategies for telecom companies globally.

Prior to Mahindra Comviva, Madhur worked at Idea Cellular Ltd from 2007 to 2016, where they held various positions including Head of Data & Device Business, Head of 3G Internet Business, and Head of Prepaid Products and CVM. Madhur also worked at Reliance Communications from 2007 to 2007 and again from 2003 to 2005, where they held roles in new acquisition and as Head of Customer Operations in Orissa. Madhur also worked at Airtel from 2005 to 2007 as the Head of Service Provisioning. Overall, Madhur Sharma has extensive experience in customer value management, business development, and marketing within the telecommunications industry.

Madhur Sharma completed a Bachelor of Engineering (BE) in electronics and telecommunication engineering from Shri Vaishnav Institute of Technology and Science in Indore, from 1999 to 2002. From 2006 to 2008, Madhur attended Xavier Institute of Management (XIM Bhubaneswar) and obtained a PGDBM degree in Marketing. In 2018, Madhur also completed a short-term program, Business Excellence, at XLRI Jamshedpur.