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Tania Pardo has been serving as a Quality Control Analyst at National Merchants Association since August 2016, where responsibilities include reviewing and analyzing documentation related to new merchant applications and supporting the Quality Control, Risk, and Underwriting Department. Previously, Tania held positions as an Inside Sales Representative, focusing on contacting business owners to sell payment services, and as a Member Support Representative, addressing merchant concerns and ensuring compliance with guidelines. Prior experience includes working as a server at Sizzler USA from March 2013 to September 2017, providing exceptional customer service. Tania pursued studies at Mt. San Jacinto College from 2016 to 2017.