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Kim Riley has extensive experience in volunteer management and public relations. Currently serving as the Volunteers and Training Coordinator at the National Memorial Arboretum since March 2011, Kim oversees the selection and recruitment of over 230 volunteers, with numbers increasing annually. Prior to this, Kim held the position of PR and Marketing Executive at Twycross Zoo from 1984 to November 2010, where responsibilities included drafting press releases. Kim's educational background includes attending Polesworth High School from 1976 to 1981 and earning recognition as the Holmes Cup best student at North Warwickshire College of Technology and Art.