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Laura De Almeida currently serves as a Publications Officer at the National Institute for Communicable Diseases (NICD), where responsibilities include copywriting, formatting, and managing peer-reviewed journals, as well as leading a high-profile chatbot initiative and providing support to the Deputy Director. Previously, Laura worked at Atomic Digital SA as a Linguist and Social Media Manager, focusing on creative copywriting and content management. Earlier experience includes roles as an Office Manager and Key Account Manager Assistant at Atomic Marketing, where duties encompassed office management, logistics coordination, and client liaison. Laura's educational background includes a Master of Arts in Linguistics and Literary Studies and a BA (Hons) in Linguistic Studies from North-West University.