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Jeanna Alexis T. is an experienced professional currently serving as the Assistant Manager in the Quality Service Department at the National Environment Agency since July 2023. Previously, Jeanna held the position of Customer Support Team Lead at Zenyum from June 2021 to March 2023, and worked as an Associate Customer Service Manager and Customer Service Specialist at Supernova between October 2017 and June 2021. Earlier experience includes freelance work in artiste management at LSTM, as an Events Executive at FDR Concepts, a Client Management Officer at The Learning Lab, and a Public Relations Officer at Wee Hur Capital Pte Ltd. Jeanna holds a Bachelor’s Degree in Liberal Studies with a Concentration in Mass Communications from Oklahoma City University and an Advance Diploma in Mass Communication/Media Studies from the Management Development Institute of Singapore.