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Rod Prazeres is an experienced IT professional currently serving as the Infrastructure Manager at National Dental Care since June 2014, responsible for overseeing core operations that support comprehensive dental management systems. Previous roles include Network Administrator and IT Services Manager at Black Knight IT, where Rod managed service teams and client relations, as well as technical support at BCS Informática e Associados and Advocacia Santos. Rod holds a Master's degree in Information Systems Security from Charles Sturt University, alongside Bachelor's degrees in Information Technology and Computer Science, and a Certificate II in Business from the Queensland Institute of Commerce and Technology. Key skills encompass IT project management, infrastructure security, and user support, with extensive knowledge in various technologies including Active Directory, Exchange servers, and network management.