ÂÜÀòÂÒÂ×

Susan Phelps has extensive experience in relationship management and customer service within the financial sector. Current role as Relationship Manager at National Benefit Services, LLC, includes responsibilities developed since May 2016. Prior experience includes positions at USAA in Member Services Consumer Lending and National Benefit Services, LLC in a supervisory role. Earlier experience at American Express, spanning from 1988 to 2014, involved leadership positions such as Risk Operations Team Leader, overseeing customer service teams and managing operations related to pre-paid card products, travelers cheques, and small business accounts. Phelps holds a Bachelor of Science in Political Science/Speech Communication from the University of Utah, earned between 2008 and 2015.