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Sam Hanks has extensive experience in creative and digital roles. Sam currently holds the position of Director of Digital Customer Experience at the National Association of REALTORS® since March 2020. Before that, Sam worked as the VP Creative at RedPeg Marketing from July 2017 to November 2019. Prior to RedPeg, they served as the Associate Creative Director at Ecendant Interactive from December 2015 to July 2017, where they directed the user experience and design of digital projects. Sam also worked as the Chief Creative Experience Officer and Art Director at Brightline Interactive from March 2013 to December 2015. Sam co-founded and served as the Creative Director at 8FOLDMEDIA from April 2002 to March 2013. Sam began their career as a Graphic and User Interface Designer at Opion, Inc. from June 2001 to September 2001. Sam also held the position of Creative Director at CMGI Solutions from 1999 to 2001, where they designed corporate websites and marketing materials. Additionally, Sam co-founded and served as the Creative Director at nascent, a web design and development company, from June 1996 to 1999 before selling the company to CMGI. Sam began their career as a Graphic Designer at Graphic Mac from January 1995 to June 1996.

Sam Hanks received a Bachelor of Fine Art degree with a concentration in Graphic Design from the University of Wisconsin-Madison in the years 1990 to 1995. Furthermore, Sam obtained a membership certificate from The Interaction Design Foundation in 2019.