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Preeti Chawla is an accomplished professional with extensive experience in customer success and support within the EMEA region. Currently serving as the Head of Customer Success & Support at Napier AI since June 2024, Preeti previously held the role of Head of Client Services at KX, where responsibilities included managing a global team and refining operational frameworks. Prior consulting roles at Mizuho, RBS, UBS, and Statestreet involved overseeing large teams, enhancing production capabilities, and implementing project management strategies. With a solid educational background in Embedded Systems Engineering and Electronic Engineering from HWU, Edinburgh, Preeti's career reflects a strong focus on technological solutions and team leadership in the financial services sector.