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Louise Miller has significant experience in the public sector, particularly in local government. Louise has held various leadership roles, including Chief Executive Officer at Napier City Council and Kaipara District Council, where they successfully led the transformation of the organization and delivered major capital projects. Louise has also served as a General Manager and Programme Director at Tauranga City Council, where they focused on workforce development and strategic change initiatives. Louise has a strong background in performance improvement and governance, having worked as a Corporate Director at Dacorum Borough Council and as a Performance Specialist at the Audit Commission. Louise's experience also includes consulting roles at the National School of Governance and Improvement and Development Agency.

Louise Miller completed an MBA degree at the University of Leicester from 2000 to 2001. Prior to that, they pursued a degree in Geography (human) at the University of London from 1998 to 2001. In 2022, Louise obtained a certification as a Prosci® Certified Change Practitioner from Prosci.