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Fathima Sufiya has a Bachelor of Engineering in Electronics and Communication Engineering from Visvesvaraya Technological University, completed in June 2019. Fathima Sufiya has gained extensive customer service experience, currently serving as a Customer Service Representative at Namshi.com since April 2023 and previously as a NA Consumer and SDS Associate at Amazon from March 2021 to February 2023. Additionally, Fathima Sufiya worked as a Software Test Engineer at Frontline Electronics Ltd from September 2021 to February 2022.