Jeddalyn M. is a seasoned professional in customer experience and operational improvement, currently serving as a Senior Executive - Customer Experience at Nakheel since January 2023, where responsibilities include implementing customer feedback mechanisms and designing surveys using Qualtrics. Prior experience at DAMAC Properties involved managing the complete survey feedback process, emphasizing actionable insights for organizational improvements. Jeddalyn M. has also served in roles such as ISO Internal Auditor and Executive Assistant to the CEO at Spark Security Services, focusing on compliance and corrective actions, and as an Executive Assistant at Global Shipping & Logistics LLC, providing high-level administrative support. Previous positions include lead generation and account management at Ausphil Outsourcing, and extensive training expertise as a Trainer and Subject Matter Expert at TeleTech Philippines. Jeddalyn M. holds a Bachelor of Science in Registered Nursing from Angeles University Foundation.
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