ÂÜŔňÂŇÂ×

Jeffrey Arp is an experienced professional with a strong background in product ownership and business analysis, currently serving as a Product Owner for the Credentialing applications and services of the National Insurance Producers Registry at the National Association of Insurance Commissioners since April 2015. Jeffrey's responsibilities include collaborating with development teams to implement new offerings, enhancing existing services, and supporting leadership and product management. Previous roles include Business Analyst III and II at NAIC, where responsibilities encompassed managing workload and backlogs, performing data governance, mentoring staff, and providing documentation for software architecture processes. Jeffrey has also held positions as Senior Application Analyst at DST Systems and Technical Writer at multiple organizations, demonstrating expertise in documentation and Agile project management. Jeffrey holds a Master’s degree in English Literature from Iowa State University and a Bachelor’s degree in English from Midland University.