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Jan Duncan is an experienced project manager with a robust background in IT project management and process improvement. Currently serving as Senior Project Manager I at the National Association of Insurance Commissioners (NAIC) since July 2017, Jan has held various project management roles including Project Manager III. Previous positions include Project Manager II at UMB Bank and Project Manager Consultant at Randstad Technologies US. Jan's extensive tenure at Deluxe Corporation encompassed multiple senior roles, where responsibilities ranged from implementing standardized project management processes to leading initiatives that enhanced customer care operations and improved business performance metrics. Jan holds a Bachelor of Science in Accounting from the University of Missouri-Kansas City.