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Thao Ma is a Junior Program Manager and Software Developer/Product Owner at NagraStar, starting in September 2021, where responsibilities include implementing features for firmware products and ensuring applications function correctly. Previous experience includes roles as a Childcare Provider from August 2018 to August 2020, focusing on curriculum development and child engagement, and as a Shift Supervisor at Olive & Finch Collective, where Thao managed restaurant staff and operations. Additional experience includes serving as a Care Manager at Morning Star Assisted Living & Memory Care and as an Event Coordinator at the University of Colorado Boulder, overseeing volunteer events and budget management. Thao's early career featured a role as a waitress at Korea House, providing excellent customer service. Thao Ma graduated from the Turing School of Software & Design as a Frontend Engineering Student in 2021 and holds a high school diploma from Arvada High School.