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Louis Storms is a seasoned professional with a diverse background in engineering and customer success. Currently serving as a Customer Success Manager at N-SIDE since March 2022, Louis has previously held roles such as Material Project Engineer at ENGIE Laborelec, where responsibilities included leading failure analyses and providing technical consultancy for conventional power plants. Prior experience includes managing production schedules at Pfizer as an Asceptic Manufacturing Scheduler and offering scheduling expertise for new product introductions. Louis's early career featured roles as an English teacher and tutor, fostering skills in education and communication. Louis holds a Master's degree in Management from Vrije Universiteit Brussel and has a solid foundation in Physical Engineering, with degrees from Université catholique de Louvain and participation in the Erasmus Exchange Programme at NTNU.