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Lester Lloyd Ruiz is an experienced technical support professional with a strong background in customer service and engineering. Currently serving as Manager of Technical Support at N-able since June 2021, Lester previously held similar managerial roles at Caspio and gained extensive experience at eScience, where responsibilities included Customer Support Head and Application Support Engineer II. Prior experience includes a role as R&D Engineer for Samsung Electronics and customer service positions at kgb. Lester holds a Bachelor of Science degree in Computer Engineering from STI College Santa Rosa, completed in 2008.