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Phoenix Knormalle has diverse work experience in various roles and industries. In 2015, they worked as an Event Specialist at ADVANTAGE SALES & MARKETING LIMITED for a period of two months. From 2016 to 2018, they were a PolyForm Factory Worker at New Era HR Solutions. In 2018, they founded their own company, Chic Knor'malle. At Mysticsense, starting in March 2020, they served as a Psychic Advisor, specializing in Scrying and Oracle Card readings. Additionally, they are proficient in Runes, Tarot, and Numerology. Later, they took on the role of Brand Ambassador at the same company. Most recently, in May 2022, they became a Social Media Manager at Mysticsense, responsible for creating social media content and managing messages and comments across all platforms.

Phoenix Knormalle completed a Certificate in Nursing Assistant/Aide and Patient Care Assistant/Aide in 2019 at Green River College. In the same year, they also obtained a Certificate in Phlebotomy Technician/Phlebotomist from the same institution. Prior to that, from 2017 to 2018, Phoenix attended Pierce College and achieved an Associate of Arts - AA degree in GTA Associate's of Liberal Arts. Before starting college, Phoenix graduated from Challenger High School in 2015 with a High School Diploma.

In terms of additional certifications, Phoenix obtained a Space Clearing Reiki Practitioner certification from Natural Healer in December 2018. They also earned an Advanced Reiki Master Teacher certification from NATURAL HEALER in October 2018. Phoenix obtained a Medical Assistant Phlebotomist Certification from the Washington State Department of Health in January 2020, followed by a Nursing Assistant Certification from the same institution in June 2020. Additionally, Phoenix obtained a CPR certification in February 2015.