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Karthik Thampi has a vast experience in operations and customer service within the financial services industry. Karthik has worked in various roles at companies like MyShubhLife, IDFC FIRST Bank, Toyota Financial Services India, Nissan Renault Financial Services India, Axis Bank, Kotak Mahindra Bank, and ICICI Bank. Karthik has led teams in areas such as customer experience, digital lending, loan servicing, and branch operations. Karthik holds an MBA in Finance from MS University.