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Nikoleta Andonova is an experienced KYC Analyst currently working at myPOS since July 2023. Prior to this role, Nikoleta served as a Customer Service Specialist at Pontica Solutions from September 2021 to June 2023 and as a Front Office Administrator at Hotel Erma for several months in 2021. Nikoleta has also held multiple positions at Hotel Erma and Hotel Palm Beach as a Receptionist. Initial employment experience includes various roles at ALDO, including Supermarket Employee and Cashier, beginning in 2016. Nikoleta holds a degree in Applied Linguistics with a teacher qualification from St. Cyril and St. Methodius University of Veliko Tarnovo, completed in June 2021, and completed secondary education at the High School for Foreign Languages - Yoan Ekzarh in 2017.