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Yamin Thazin Oo is a Chatbot Conversation UX Designer at MYEO since September 2018, where responsibilities include developing human-centered and data-driven conversation design for chatbots. Yamin also serves as a Course Facilitator, guiding university students in digital skills, and works as a Curriculum Developer, focusing on effective communication methods for various projects. Prior experience includes roles as a Data Entry Clerk and Assistant English Teacher at iDEAL (Intellectual Development Zone) from December 2016 to November 2018. Yamin holds a degree in Library and Information Science from the University of Yangon, completed in 2018.