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Melissa (Michaelis) Randall has a diverse work experience spanning multiple industries. Melissa most recently worked at MVP as a Senior Director, Strategic Customer Success. In this role, they led strategic account teams for MVP's Properties & Rights Holders clients and helped validate sponsorship and marketing efforts using data and analytics. Melissa also managed a portfolio of clients, created client engagement strategies, and served as a subject matter expert for MVP. Prior to MVP, Melissa worked at Nielsen as an Account Manager, servicing team clients and overseeing a portfolio of over 40 teams and rights holder clients. Before that, they worked at MKTG as an Associate, overseeing research initiatives and managing attendee research data at sports and entertainment events for brand clients. Additionally, Melissa has experience at Team Epic, an MKTG Agency, where they played an integral role in executing custom research for sponsorships and managed reporting and evaluation for various sponsorships. Melissa also worked as a Global Operations Associate at SPORTS195, where they created client-specific websites and generated insights and metrics for webpage views and SEO optimization. Melissa began their career as a Marketing Intern for Penn State Women's Basketball, where they coordinated game day events and developed marketing strategies to enhance the fan experience. Melissa also interned at Discovery Communications, where they assisted with internal communications, social media promotion, and marketing events for several Discovery platforms. Overall, Melissa has a well-rounded background in customer success, research, and marketing.

Melissa (Michaelis) Randall completed their education in a chronological order, starting from their high school education. Melissa attended Danbury High School from 2006 to 2010. Although no specific degree or field of study is mentioned, it can be assumed that they completed their high school education during that time.

After graduating from high school, Melissa pursued higher education at Penn State University from 2010 to 2014. During their time at Penn State, they obtained a Bachelor of Arts (B.A.) degree in Communications, with a minor in Sociology.

In addition to their formal education, Melissa has also obtained some additional certifications. Melissa completed the course "Excel Essentials for Data Analytics" at Coursera in July 2022. Additionally, in June 2020, they completed the course "The Science of Well-Being" also at Coursera.

Based on the given information, Melissa (Michaelis) Randall has a Bachelor of Arts degree in Communications with a minor in Sociology from Penn State University. Melissa also holds certifications in Excel Essentials for Data Analytics and The Science of Well-Being from Coursera.